UPS Presentation | Social Media for Customer Service New York | Useful Social Media
A case study on UPS’s use of social media and Twitter for customer service.
Tags: smm, case, UPS, Twitter, customer service, socialCRM, 2012, presentation, PPT
Lady Gaga Uses Private Social Networking to Drive Fan Loyalty | Enterprise Social Network Blog – tibbr
Tags: Social Media, Social, Media, Strategy, Lady, Gaga, Social Networking
Posted from Diigo. The rest of SocialMedia&Marketing group favorite links are here.
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